STAFF REPORT ISLAMABAD: Zong has come up with a new concept of offering before and after sale support through the launch of retail shops across the country that offer customers an enhanced level of convenience.
According to details, the exclusive ZONG branded retail shops, each named ‘TOP SHOP’, has been developed to address the growing business trends of channel specialization at Zong, which would further develop & strengthen its channel penetration.In addition to the routine services for customers the ‘TOP SHOP’ will be providing specialized services to customers thus further enhancing their experience.
“ZONG is constantly assessing the evolving needs of its customers and understanding these needs, it proactively develops solutions,” Usman Ishaq, Director Sales, ZONG, stated said on the occasion of the opening ceremony.
He said that now, consistent with ZONG’s core objective of continuously adding value to its customers through innovative means, we have launched this convenience retailing initiative as ‘TOP SHOP’ as a one-stop solution.
“With our branded retail shops, we believe that we would be in a position to maximize convenience in this category, We would be working aggressively to come out with more innovative consumer offers to create maximum value for our customers,” he said.
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